Posts Tagged ‘direct mail testing’
Wednesday, August 11th, 2010
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When it comes to decision making, I have a simple approach. If I believe the outcome might be something I wouldn’t want my mother to know about, I don’t do it. And when creating a direct mail offer a similar rule applies. If you can’t provide a meaningful guarantee, don’t promote it.
You have two reasons to offer a guarantee:
First, it’s the right thing to do. A meaningful guarantee shows that you believe in your product. And, when you’re asking for someone else’s money, you should believe in what you’re selling—if not, don’t do it.
Second, you’ll want to offer a guarantee because it can build profits.
Buyers, whether online or traditional direct mail, have plenty of reasons—real or perceived—not to respond to your offer. After all, whether we’re fundraising or selling a product, we’re asking the prospect to trust us to do what we promised. (more…)
Tags: direct mail, direct mail guarantee, direct mail offer, direct mail strategy, direct mail testing, direct response guarantee, increase direct mail response, testing a guarantee
Posted in Copywriting, Miscellaneous, Strategy, Testing, Uncategorized | No Comments »
Tuesday, July 27th, 2010
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Simply put, your direct mail offer is the “deal” you promise the recipient. It’s what you promise the reader and what you ask in return.
Your offer needs to be specific and to clearly state how it benefits the prospect. It includes the product—or for a fundraiser, the organization’s mission or project—the price or asking amount, terms, incentives, guarantee, etc.
And, of all the components of your mailing—other than the list—the offer is the most important element of your success. If you’re looking for breakthrough results, here are 17 quick ideas to consider: (more…)
Tags: direct mail, direct mail copywriting, direct mail offer, direct mail response, direct mail response rates, direct mail strategy, direct mail test, direct mail testing, increase direct mail response
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Tuesday, July 6th, 2010
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We all know the importance of direct mail testing, but too often money is wasted on unproductive and unwise tests. Here are 21 basic rules worth reviewing to get the most from your marketing dollars:
1. Before you start production on any test, do the math first. How long will it take to recover your test costs, and what increase in results will you need to beat the control? Proceed with the test only after showing that there’s a reasonable chance that it can economically increase response.
2. Don’t test just because you’re curious to know “what if.” Have a solid plan of how you’ll turn the test results into a profit before you invest in the test.
3. Be sure you test a sufficient quantity to obtain reliable test results.
4. “Replicate” each test when possible—rather than mail one test cell of 10,000 names, split the names into two equal groups and mail the same test to two groups of 5,000. (more…)
Tags: direct mail, direct mail strategy, direct mail test, direct mail testing, test direct mail
Posted in Miscellaneous, Strategy, Testing | No Comments »
Tuesday, June 22nd, 2010
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What to test
In his book, Secrets of Successful Direct Mail, Dick Benson states, “Any idea you honestly believe can economically increase response is worth testing.”
The key words are “economically increase response.” But what is economical? Typically, the more dramatic a change you make in a package, the more dramatic the difference in results.
For example, when you need a breakthrough, test the components that have the greatest influence on the mailing’s success—lists, offer, format and copy. Forget about testing minor changes on page three or the color of the return envelope. Test big things for big results.
However, for clients mailing larger volumes, “tweaking” the control for incremental gains often makes sense.
For example, Client A and Client B both have an average response rate of 1%, with a $25 average transaction. Both test a new package that lifts results by 10%. The only difference is that Client A has an annual (more…)
Tags: direct mail, direct mail strategy, direct mail test, direct mail testing, test direct mail
Posted in Copywriting, Graphic Design, Miscellaneous, Strategy, Testing | No Comments »
Wednesday, June 2nd, 2010
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J. Paul Getty once said the three keys to wealth and success are, “Rise early. Work hard. And strike oil.”
That may be good advice. But for those of us who must depend upon something other than striking oil, I say the three keys to success for a direct marketer are to TEST, TEST, and TEST!
But before we test, we must recognize that not all tests are productive or cost-effective. My next post will be “What, How and When to Test” but in the meantime, here are 7 costly mistakes that you’ll want to avoid when testing (more…)
Tags: direct mail, direct mail strategy, direct mail test, direct mail testing, how test direct mail, test direct mail
Posted in Strategy, Testing, Uncategorized | No Comments »
Tuesday, March 30th, 2010
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One thing we can do to improve the profitability of our direct mail is to learn the lessons of a famous jam study.
That’s right. Jam. The stuff we spread over our toast.
In a gourmet market, Professor Sheena Iyengar of Columbia University and her research assistants set up a booth offering samples of Wilkin & Sons jams.
Every few hours, the researchers switched from offering customers a selection of 24 jams to offering a group of only six jams.
Each participating customer – regardless of the number of selections offered – received a $1 savings coupon and tasted an average of two jams.
Here’s the interesting part. (more…)
Tags: direct mail, direct mail copywriting, direct mail response, direct mail strategy, direct mail testing
Posted in Copywriting, Strategy, Testing, Thought Provoking | No Comments »
Monday, March 15th, 2010
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Direct mail isn’t a complicated business. If you can get more people to read further into your letter, you’re going to achieve a greater response.
Successful direct mail is a conversation that motivates the reader to take a specific action. If we can get the prospect to listen more, or in our case read further along in our letter, we’ll have a greater chance of getting them to take the desired action.
Here are 18 proven ways you can increase readership of your direct mail letters and (more…)
Tags: direct mail, direct mail copywriting, direct mail readership, direct mail response, direct mail strategy, direct mail testing, how increase readership
Posted in Copywriting, Graphic Design, Testing | No Comments »
Thursday, January 28th, 2010
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In my last post, I talked about when to test direct mail premiums. Now, let’s discuss 3 different types of premiums, why you’ll want to test each one and how to make them work for you.
First, let’s acknowledge that when we test a premium, we’re testing a change to our offer and nothing, other than list selection, will have as great an affect on our results.
We use premiums to motivate the reader into taking a specific and desired action. It isn’t to reward, inform or thank the reader but to promote response and increase the (more…)
Tags: direct mail offer, direct mail premiums, direct mail strategy, direct mail testing, increase direct mail response, test premiums
Posted in Premiums, Strategy, Testing | No Comments »
Tuesday, January 5th, 2010
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There are only two occasions when you should test direct mail premiums.
The first is when you’re not using premiums. If you’re not, you should test them now. The second occasion? When you are using premiums, you need to continue testing new ones.
Many organizations hate premiums. But most donors and customers love them and since this is a customer-driven business, I suggest you test them now.
Premiums don’t have to be expensive gifts. Often the best ones are unused merchandise sitting in a warehouse or the nearly forgotten informational pamphlet that’s begging to be used.
Countless organizations have enjoyed huge success by offering address stickers, note cards, decals, bumper stickers, iron-on patches, certificates of recognition, membership (more…)
Tags: direct mail offer, direct mail premiums, direct mail strategy, direct mail testing, increase direct mail response
Posted in Premiums, Strategy, Testing | No Comments »
Wednesday, December 9th, 2009
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The response device is one of the most important components of the mailing. After all, it’s used to complete the sale.
Yet too often, the response device is the last thing we get to when creating the package. Consequently, it’s rushed and doesn’t get the attention it deserves.
We work hard to make sure our envelope design grabs the reader’s attention. And we work and rework our letter copy until we get the reader fired up and ready to part with their money. Unfortunately, the sale is often lost once the (more…)
Tags: direct mail design, direct mail reply form, direct mail response device, direct mail response form, direct mail strategy, direct mail testing, increase direct mail response
Posted in Copywriting, Graphic Design, Resource Center, Testing | No Comments »
